Split Aces Casino is owned by the group Alpha Interactive Solutions N.V. and related to Game Tech N.V. The regulating body is the Malta Gaming Authority (MGA).
This review will cover:
- Credibility and security
- Software used
- Bonuses overview
- Game weightings
- Licenses and restrictions
- Contact info
- Pros and cons
Some management conflicts have arisen in the past between Split Aces Casino regarding player grievances and gaming software being pirated from Net Entertainment.
Split Aces Casino Credibility and Security Review
While officially unconfirmed, it appears very likely that Split Aces Casino works together with Game Tech Group N.V. on account of the web design and the general terms and conditions being highly similar. Alpha Interactive Solutions N.V. is also considered to be part of this group.
UKGC licensing states that Split Aces Casino cannot legally accept U.K. players since it’s a non-uk casino. Split Aces claims compliance, stating that they do not allow for said sign-ups.
Some reports centre around Conan casino seizing sums amounting to €30,000 due to an alleged breach of stated terms and conditions.
Further troubling reports follow a story of bonuses amounting to substantial sums that were seized by the casino. Conflict ensued as the player disputed the alleged breach. An investigation, while not conclusive, found the evidence leaning in favour of the player’s claims, not Split Aces Casino.
In 2016, more unethical behaviour occurred when multiple sites were hacked to post gambling links without the legal permission of the site owners. The hack was traced back to affiliates of Split Aces Casino.
The MGA previously licensed Split Aces Casino and later determined Game Tech Group N.V.’s limited max bets for “non-bonus” play. Following multiple disputes, MGA gave instructions to repay previous confiscated funds. The group refused the instruction and subsequently became “non-responsive.”
“Betting systems” are prohibited by predatory terms for players who bet on a roulette number. This means that all flat bets by any player are considered in violation. The official rule states:
13.6: If a player’s accumulated deposit amount does not exceed €200, the player will be entitled only up to X10 last deposit. This maximum payout will be enforced also in cases where the player made additional deposits which were deemed at the sole discretion of the Casino to have been made in order to exceed the €200 accumulated deposit amount.
This term did not comply with E.U. consumer law and was made clear to MGA while in discussion with MCCAA.
Rogue Responsible Gambling, which has been notably blacklisted, offers these terms, dated 21/08/2018:
13.5: Should you place deposit limits on your account, any withdrawal request will be limited to five (5) times the deposit limit, and not exceed €5,000 per thirty (30) day period. Any requests exceeding this amount will be declined, and the funds will be returned to your Account balance. You may then place a new withdrawal request in-line with this limit.
Predatory withdrawal terms, marked (N.R.) offer these terms with the corresponding date 21/08/2018:
13.4: Withdrawal requests will be limited to a maximum of €5,000 per thirty (30) day period. Any requests exceeding this amount will be declined, and the funds will be returned to your Account balance. You may then place a new withdrawal request in-line with this limit.
The contributing jackpot funds pay progressive jackpots in part by the game network provider in question. This is especially important regarding the cap for withdrawals, as they are excluded. The contributing jackpot funds are to be “ring-fenced” and collected whenever the player makes his or her bet. This practice has received complaints claiming to be an intentionally frustrating practice that causes the player to feel that the operator has recouped the player’s win.
Here, you can observe the Predatory non-bonus terms (N.R.) dated 21/08/2018:
16.3.: “Irregular play” includes, inter alia: Placing total bets equal to or greater than 30% of the value of the deposit currently in play. Using Martingale, double-up and similar systems and strategies.
Non-bonus restrictions as exhibited above are not in compliance with E.U. consumer law, and as such are a source of grievance in numerous ways to players. These terms may have been put in place in order to prohibit the effectiveness of the Martingale strategy, even though it has thoroughly been demonstrated to offer no real player advantage against the casino. Therefore, these kinds of betting restrictions suggest a lack of familiarity with the selected games offered by Split Aces Casino.
No apparent effort to prevent “self-excluded” players exists in regard to registration attempts with other licensed brands. Alpha Interactive Solutions does impose predatory responsible gaming practices granting this self-exclusion to all licensed properties. The result is that self-excluded players who sign up with various alternative properties existing in Alpha Interactive Solutions’ network become “free rolled.” The operator, in this case, may abstain from any responsibility regarding claimed losses, and subsequently withhold won funds as well.
We urge players to contact Split Aces Casino for clarity and confirmation.
Split Aces Casino utilises instant play with GameScale software.
- Instant play
- 235 slots
- 8 video poker
- 17 table games
The Split Aces Welcome bonus includes a minimum deposit of €20 to initiate a 200% bonus not to exceed €1000. It has a wagering requirement of 20 times the deposit plus the bonus in terms of the deposit bonus.
A standard bonus structure is used with funds locked in upon deposit, and all subsequent requirements for wagers are fulfilled, with funds being locked from the moment of deposit until all bets and wagering requirements are met. No max bet term exists. Deposits for less than €200 cap wins at ten times the deposited amount.
A “sticky” bonus implies that it can’t be withdrawn under any conditions. When the wager requirements have been met and completed, the player’s first withdrawal triggers the bonus removal from the player’s account.
If these requirements aren’t met within fifteen days, all associated winnings and bonuses expire.
- Minimum deposit: €20
- Maximum bet: N/A
- Maximum bonus: €1000
- Type: Sticky
- Wagering: 20x(d+b)
The terms provided are kept as current and accurate as possible. Discrepancies may exist. Please be aware that it is the responsibility of the participant to observe and remain informed about any promotional terms before accepting. To do so, contact the website operators before engaging in play.
Here are the most current standing terms:
- Slots: 100%
- Casino Poker: 10%
- Blackjack: 10%
- Roulette: 10%
- Craps: 10%
- Baccarat: 10%
- Other Games: 100%
Split Aces Casino, via their website, claims five business days for withdrawal payout. If the player triggers a payout early in the week, withdrawal should clear within about one week.
For further details, here is a direct quote from Split Aces Casino:
If a player’s accumulated deposit amount does not exceed €200, player will be entitled only up to X10 last deposit. This maximum payout will be enforced also in cases where the player made additional deposits which were deemed at the sole discretion of the Casino to have been made in order to exceed the €200 accumulated deposit amount.
Further terms that all players should be aware of:
- Available bank options
- Credit and debit cards
- Bank transfers
- Neteller (faster and more secure option)
- Minimum withdrawal: €100
- Maximum withdrawal: €5000 per thirty days
Licenses and Restrictions
Split Aces Casino currently holds the Curaçao eGaming Master License issued by Cyberluck. However, reported attempts to contact Cyberluck regarding licensing have been unsuccessful. Some complaints exist stating that the license holder was non-responsive.
U.K. players are currently not officially accepted to play at Split Aces Casino. The list extends to players from American Samoa, Australia, Guam, Israel, Singapore, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, and the United States.
House edge (RTP) remains the only reported information, published online via Net Entertainment slot games.
No comp points or comp point programs are currently known to be offered by Split Aces Casino.
Split Aces Casino can be reached via email at firstname.lastname@example.org, or by phone at +357 25 030456 between 09:00 and 22:00 GMT. The provided address is as follows:
10 Liliana Building
2nd floor, Flat/Office 203
Highlighted reviews¾positive and negative¾offer some helpful insights for prospective players of Split Aces Casino. The cons occasionally report slow payments in terms of withdrawal times as well as players complaining that they unexpectedly failed to comply with Split Aces Casino’s stated terms. Alternatively, numerous players confirm successful payouts.
Rogue online casino groups like Game Tech N.V. continue to rank highly among online casino options. However, the connection between Game Tech and Alpha Interactive Solutions N.V. proves apparent. Overall, players are firmly advised to avoid said groups, and, as always, play at your own risk.
- 14 Red Casino
- Lord of the Spins
- Bronze Casino
- Spicy Spins
- 6Black Casino
- All Wins Casino
- Napoli Casino
- Gale and Martin Casino
- SpinUp Casino
- Madame Chance Casino
- Ridika Casino