SpinUp Casino Review

SpinUp Casino
Info
Rating
Play
spin up
checkmark icon One of the most exciting playing experiences
checkmark icon Many table games + slots
checkmark icon 300 % up to €1000 + 100 Spins
Our Score
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Owner Alpha Interactive Solutions, N.V.
Launch Date: 2019
Deposit Bonus: 300 percent up to €1000 + 100 Bonus Spins on Betsoft games
Online Casino Versions: Instant Play, Live Dealer, Mobile, Flash, Mobile Web
Casino Games: Blackjack, Roulette, Video Poker, Keno, Bingo, Baccarat, Craps, Slots,

Table Games, Scratch Cards

Game Providers: NetEnt, Betsoft, NextGen Gaming, 1x2Games, Playson, Wazdan, Booming Games, Evoplay Entertainment, Xplosive, Mr Slotty, Noble Gaming, Felix Gaming, Booongo Gaming, Iron Dog Studios, Fugaso, Leap, S.A. Gaming
Casino Payment Methods: EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa, Przelewy24, iDEAL, POLi, EPS, Neosurf, Multibanco, QIWI, Skrill, Bitcoin, TrustPay, Siru Mobile, UseMyServices, Easy E.F.T., Zimpler
Banking: Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Ukash, Visa, iDEAL, EcoPayz, Skrill, Trustly
Languages: English, French, German, Italian, Russian, Spanish, Danish, Finnish, Norwegian, Swedish
Minimum Deposit: €20
Minimum Withdrawal: €100
Withdrawal Limit: €5,000 per month
Withdrawal Timeframes: ·       E-wallets – Up to 24 hours

·       Bank Transfer – 2-3 working days

·       Credit cards – 4-5 working days

·       Bitcoin Wallet – Up to 24 hours

 

Currencies: USD, E.U.R., GBP, NOK, S.E.K.
Customer Support: ·       Live Chat

·       Email: support@spinupcasino.com

·       Phone: +357 25-030-456

·       Physical Address:

Supaze Limited

VVoukourestiou

25 NEPTUNE HOUSE

1st floor, Flat/Office 11 3045, Limassol

Cyprus

Website: https://www.spinupcasino.com/
Licensing Authority: Government of Curaçao

Key Features

  • Live Casino: Yes
  • Slots: Yes
  • Card and Table Games: Yes
  • Video Poker Games: Yes
  • Mobile Casino: Yes

Overview

SpinUp Casino is one of the newest online casinos in the market; it was launched in 2019, operating under a license from the Government of Curaçao.

This casino lives up to acceptable modern standards for online casinos. It offers an excellent welcome package, coupled with several other ongoing bonuses and promotions. It also has a unique Jackhammer bonus, which ups the chances for players boosting their overall winnings.

Pros

  • Restricted countries and territories are much fewer than on other online casinos
  • The casino features first-rate software suppliers
  • There are numerous live games, online slots and table games on offer
  • It offers up to 10 free spins without a deposit

Cons

  • The maximum payout is x10 times the last deposit if the accumulated deposit does not exceed €/£/$200
  • It is part of gambling sites not on Gamstop, which could lead to problem gambling
  • Live Chat customer support hours are not 24/7, and not clearly stated

Look & Feel

SpinUp Casino features bold colour accents in red and yellow on the home page that draws you into their lobby. Its bright colours and cartoon graphics, along with its lively and vivid appearance, keep players engaged for longer.

The Promotions, V.I.P. Tabs, Customer Support, Banking, and the Jackhammer bonus are all at the top of the homepage. If you scroll down, you’ll also see the respective game categories.

Welcome Bonus

Similar to all online casinos, Spin Up Casino has some generous welcome bonuses for new players.

The first deposit you make opens up the chance to claim a very generous 300 percent welcome bonus of up to €1000, plus 100 free spins on BetSoft games. The second deposit enables you to claim a 200 percent match deposit bonus of up to €1000, plus 50 free spins on BetSoft slots.

Bonus Terms and Conditions

  • You need to wager your deposit + bonus amount x20 times.
  • Players from the K., Greece, and Lebanon must clear a 40x wagering requirement.
  • The maximum welcome bonus is €1000, and the casino permits only one 1st Deposit Bonus per new player

Games & Software

SpinUp has collaborated with some of the most famous game suppliers in the industry, but it also works with small-scale games providers to make available niche games.

Booongo, Betsoft, NetEnt, Fugaso, and Evoplay are some of the most well-known software providers on the website. Evolution, Pragmatic Play, S.A. Live, and Lucky Streak, power the Live Casino section.

Some of the casino games you can expect to encounter on the website include:

  • Live Casino Games – Auto Roulette, French Roulette, Silver Blackjack, and Casino Hold’em
  • Video Slots Games – Ancient Gong, Storming Flame, Maya Pyramid, Golden Dynasty, Double Cash, Loot a Fruit, King of Wealth, and Monster Munchies
  • Card and Table Games – Variations of Roulette, Blackjack, and Poker
  • Several Classic Slots, Jackpot, and Video Poker Games

Ongoing Promotions

SpinUp Casino has many current promotions on offer, which feature primarily free spins and cashback.

These include:

  • Payment Method Deposit Bonus – Special 15 percent-payment method deposit bonus. If you deposit at least €20 via Neteller, Postepay, or Skrill, you get a 15 percent deposit bonus, which comes with x25 times wagering requirement.
  • Free Spins Bonus – Bonus from winnings of free spins. Deposit at least €50 before the fourth day after getting the free spins to withdraw a maximum of €100.
  • The Jackhammer Jackpot – A bonus where the space wolf mascot hits a high striker with a hammer to determine your bonus. It is available daily as long as you have deposited at least €20 for the day.

Extras: Loyalty Program

SpinUp Casino has a straightforward Loyalty Program, which sees players climb to a higher V.I.P. rank as they collect points. The more you play in real-money games, the more points you score, which means that you’ll be able to climb to the top-tier categories faster.

Customer Loyalty Tiers include:

  • Silver
  • Gold
  • Platinum
  • Black

These tiers each have unique prizes, bonuses, and events. On some tiers, dedicated customer support exists in the form of Personal Account Managers.

These points accumulate in your balance at the rate of €1 equivalent to 100 points. This V.I.P. Program is excellent for high-rollers, who can take advantage of the extra prizes and special events without a cap on withdrawals.

Transaction Methods

This casino has flexible deposit and payment methods. However, transactions on the site currently only support Euros, and U.S. Dollar and the casino will convert all other currencies at the current exchange rates. Yet, the casino has a huge plus in that they do accept cryptocurrency payments.

For withdrawals, there are several methods, including credit and debit cards, wire transfers, e-wallets, and crypto.

The minimum deposit amount is €20, and the minimum withdrawal amount is €100. SpinUp also has a withdrawal limit of €5,000 per month. The processing time for any cash-outs can be up to five days, and there may be associated with withdrawal fees.

Security & Licensing

SpinUp does not have a license to operate from the U.K. Gambling Commission, so it cannot accept U.K. players legally, but they do hold a license from the Government of Curaçao. U.K. players can no longer access the site to play any casino games.

The casino uses 128-bit SSL encryption, which is standard for most casino sites. This security feature employs end-to-end encryption, which keeps all your personal and financial data safe.

User Reviews

Casino players have complained about everything from delayed withdrawals, account blocking without explanation, and the confiscation of winnings on an alleged breach of the terms and conditions.

Players were not also thrilled with customer service. Some customers said they were unresponsive, while others viewed them as downright rude.

Also, players have made us aware of this little-known rule that affected their bonus payouts. If a player’s accumulated deposit amount does not exceed €200, the player will only be entitled up to x10 of their last deposit. The casino also enforces this maximum payout in cases where players made additional deposits, where they seem to deposit with the intent to exceed the €200 accumulated deposit amount.

The owner of the casino, Alpha Interactive Solutions, N.V., has also been called out severally for using rogue responsible gambling terms, predatory non-bonus terms, harsh withdrawal terms, and restrictive self-exclusions on their customers.

Customer Support

Customer support can be sluggish to get back to you after you’ve submitted a query, but they do eventually respond. Live-chat operating hours are unclear, but they provide phone and email customer service if you need to follow up on any issues.

Territory Restrictions

SpinUp Casino does not accept players from Australia, American Samoa, Guam, Israel, Singapore, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, the U.K., and the U.S.A.

Final Verdict

Our Rating

  • Software:5 /10
  • Safety: 8/10
  • Bonuses: 8/10
  • Speed: 6/10
  • Customer Support: 6/10
  • Jurisdiction: 10/10
  • Overall Casino Rating: 7/10

SpinUp Casino is among the newest online casinos in the industry with an impressive library of slot machines table games, and classic slots, and other games. The casino has also partnered with the best-known game providers in the industry, which lends credibility to its quality offering.

It offers a profitable welcome bonus, as well as numerous ongoing promotions and free spins.  Other than advising our customers to read the terms and conditions carefully and take all usual precautions before playing any real-money games, we have no qualms with recommending this casino.

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Our Score