Madame Chance Casino Review

Madame Chance Casino
madame chance
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Our Score

Madame Chance is an online casino founded in 2016. The casino is owned by Game Tech Group, which also handles other casinos like Slots500 Casino, Ocean Bets, and Magik Casino, among others. The casino is licensed to operate by the government of Curacao, in the Caribbean.

The online casino has a retro feel to it and is reminiscent of the Roaring 20s and Funky 60s. This style is personified in the mascot, presumably Madame Chance, holding a cigarette and watching players as they navigate throughout the website.

The online casino itself is easy to navigate. You’ll find a list of games to the left side, which is neatly arranged in categories. The top header includes the most common links, like Promotions and Support.

The aesthetic is pleasant without being too cartoony. The beginner should feel right at home, and it has enough of a casino feel that an enthusiast won’t feel alienated. The mobile version carries the same retro look, but it’s more subdued because of the smaller screen space.


The game selection at Madame Chance is divided into two subsections—Video Slots and Online Casino. Each of these subsections provides plenty of game titles, further organized into mini-categories.

One of the best features of Madame Chance is their Free Play mode. It allows you to take all of their games for a spin without betting, so you can familiarize yourself with them before committing any real money.

The video slots section takes up the most significant chunk of Madame Chance’s offerings. Currently, they have over 340 games from which to choose. These run the gamut from classic titles to more innovative slots.

Their software providers include 1×2 Gaming, ELK Studios, Nektan, BetSoft, Thunderkick, and Lightning.

Popular titles include Lines of Magic, Yakuza, Crazy Bot, Cash Machine, and Mega Power Heroes. They also have crowd favourites, like Dragon’s Story and Esqueleto Esplosivo. For the more experimental players, they have lesser-known, but equally great games, like Crazy 88 and Angel’s Touch.

In short, you’ll find titles for both beginners and experts alike.

In the online casino section of Madame Chance, you can play 15 table games. These include classics like Roulette, Blackjack, and Poker. You can also play in a live, real-time version. This immersion makes you feel as if you’re playing in a real-life casino, making the experience very exciting.

If you simply want to try your luck, Madame Chance has a good selection of virtual scratch cards. They have scratch versions of popular slots, like Foxin’ Wins and Gorilla Go Wild, that give you the chance to win big.

Then, you have the video poker lineup, which includes titles like Deuces Wild and Deuces on the Rocks. Other miscellaneous games include Keno and action games, such as Darts 180 and Reels of Fortune.


Madame Chance begins at a 400% bonus for starting players on their first deposit with a 20x playthrough. The amount covered is up to 800 Euros for a minimum deposit of 20 Euros. You get bonuses even for your 2nd and 3rd deposits, with 150% and 200% bonuses, respectively. Players depositing funds between 4:00 and 7:00 daily or 17:00 to 20:00 on Thursdays and Fridays can qualify for the Early Bird deposit worth 80%.

They also have other incentives, like Tuesday Top-Up worth up to 120%. There are also bonuses for the player’s birthday, or when playing any of Madame Chance’s games of the month.

Once deposited, your funds will be locked until you satisfy the wagering requirement. Note that all Madame Chance bonuses are sticky, which means you can’t withdraw them. They will be removed once you make your first withdrawal, assuming the wagering requirement is satisfied.

All slot games in Madame Chance have a 100% game bonus weighing. Most table games, including Blackjack, Poker, Roulette, Craps, and Casino War, are at 10% weighing. All remaining games are at 100%.

Bets are limited to 30% of the bonus received when playing. There is, however, no limit to the winnings you can receive.

Withdrawal And Payment

Madame Chance supports all of the major payment options for funding your account. Credit cards, like Mastercard, Visa, Skrill, and Paysafe Card, are accepted.

For withdrawal, you can choose the same option you picked when you deposited. Also, you can now select a Bank Transfer option for direct crediting to your bank account.

The withdrawal time is an impressive 24 hours maximum. Note that this can be shorter or longer, depending on your country and bank (if you choose direct bank transfer). For faster access to your funds, Neteller is the recommended option.

The minimum withdrawal amount is 100 Euros, whereas the maximum you can withdraw is 5,000 Euros every 30 days.

Loyalty Program

Once you have registered for a Madame Chance gaming account, you’ll automatically qualify for their VIP program. Players can earn points while they’re playing. They can then exchange these points later for cash. There are also weekly top-up and reload bonuses.

Madame Chance doesn’t disclose exactly how the VIP program works, however. The ranking system and how you earn points are also never explained. Hence, it’s hard to plan for points except to just go and play.

Advancing ranks feels very random as a result, and not nearly as satisfying. This non-transparency also makes the VIP program system a little dubious, in our opinion.

Customer Service, Support, and Security

Madame Chance offers 24/7 customer service, including a Live Chat option. This communication channel is generally prompt in our experience. Someone was always available to tackle any issues or complaints, which is a big plus whenever you’re dealing with money and gaming.

While most of that support is online, they, fortunately, have a direct phone line. It is limited only to certain hours, though—from 9:00 to 22:00 daily. If you want faster support, these are the times we recommend you get in touch with them.

The website also takes security very seriously. Madame Chance uses the latest security protocols, like 128-bit Secure Socket Layer (SSL) encryption to protect your privacy and sensitive information while you’re online. There’s also a firewall in place to shield against any would-be attackers.

The games themselves are also safe from rigging. Madame Chance follows the best practices set forth by the leading casinos in the gaming industry. The odds used by Madame Chance’s gaming software comply with international standards for fairness.

Madame Chance can be accessed through both desktops and mobile phones. The latter is fantastic since it allows you to play anytime and anywhere. Imagine winning big while waiting for your food to arrive at the restaurant.

Is it Legit?

Madame Chance is a legitimate online casino where you can win money on the platform, as other users and we have experienced. They also have an actual license from the government of Curacao (non uk licensed casino). However, the website does present a few red flags that are concerning.

The biggest of them all is that of its parent company, Game Tech Group. It is the same company behind the Affpower brand, which was blacklisted due to unfair business practices and fraud.

Players’ winnings have been seized or withheld based on technicalities. There are also some horror stories from users who never received their winnings. The company was also caught trying to use pirated versions of Net Entertainment back in 2016.

Madame Chance has a dismal average rating of just 1.7 out of 5 stars, with a ranking of 1092 out of 1892 online casinos. The games they feature fare a little better, rated at 3.1 out of 5 stars.

So, while Madame Chance is legit and pays you money, their shady past is not a great confidence booster. Use caution if you want to give this casino a try.


As an online casino, Madame Chance is above average. It has an impressive selection of video slots that is sure to satisfy any slot machine fan. The big software developers backing these games are also a huge plus.

The bonus structure is very generous and a great incentive to continue playing. The games are generally fair, and the wagering requirements are easy to meet, even for the non-savvy gamer.

However, the website does suffer from a big red flag. Its mother company is riddled with scandals from the past. This dark past can put you at risk of problems or fraud in the future. Their terms and conditions are also one-sided and can be detrimental to you in some instances.

In the end, exercise caution when testing out Madame Casino. At the very least, you can try their Free to Play feature, just to test the site before committing any significant amount. And as always, be a responsible gamer.

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Our Score