Grosvenor Casino Review

Grosvenor is a well-known casino brand in the UK, with over 50 locations nationwide. The chances are that if you’ve spent time in Blackpool or Brighton that you’ve had a couple of games at one of their brick-and-mortar sites.

The company has been fully licenced by the Alderney Gambling Control Commission and the UK Gambling Commission, and this licence applies to the online casino side, as well.

Online gaming is becoming increasingly popular since you can enjoy your favourite games from the comfort of your own home. The main question is, “Does Grosvenor Casino’s online offerings match the high-street casino experience?” The answer is yes (for the most part).

Mobile and Desktop Platforms

There are two main ways in which you can experience Grosvenor Casino’s online gaming mode—the first is on your smart device or tablet, and the other is on your desktop via a web browser.

Desktop

The browser site runs smoothly on our computers. It is simple to understand and intuitive to use.

The black background is easy on the eyes, and the bright icons are clear and well-constructed. The entire site is responsive, and you won’t notice any lag that interferes with your experience.

Games are separated into categories, allowing you to browse through a selection of games that you might be interested in playing. If you adore a specific game, there’s also a search function that will take you directly to the game of your choice.

In addition to more than 300 classic titles, the Grosvenor online casino also has games from many high-quality developers, such as Microgaming, Electracade, Endemol, Mazooma and Novomatic.

Grosvenor adds new games monthly, so you’ll never run out of exciting new games to play.

Mobile

The Grosvenor Casino mobile app shows the same amount of care and attention to detail as the online site. It’s smooth, responsive and easy to navigate.

The app works on both Apple and Android devices, including Samsung, Huawei, and HTC phones. It also works well on larger tablets, such as the iPad Air and Samsung Galaxy Tab S2.

We found that the mobile app comes with a selection of features exclusive to mobile users. There is a live dealer mode that replaces the AI dealer, for example, with a dealer streaming live from a dedicated studio. It adds to the feeling of being in a real casino, especially since the stream runs in high definition.

The experience is seamless and is worth a look, regardless of whether you’re a casino novice or have been playing for years.

Game Selection

Unlike many other online casinos, Grosvenor Casino has opted to work with a multitude of game developers. It allows Grosvenor to select the best games from each developer’s portfolio for a unique and exciting range of high-quality games.

Instead of having to wade through 50 terrible games to find a good one, Grosvenor has already done the hard work for you, resulting in a catalogue of the best games on the market. Most games in Grosvenor’s portfolio consist of slot games, with new additions added regularly. There are also the staple table games, including roulette, blackjack and poker, as well as some arcade and scratch cards for people who want a break from ordinary casino games.

Currently, Grosvenor Casino offers around 250 online slot games from a wide range of game developers. You’ll always find something new and exciting to try on the site, and there are around 40 jackpot slots, which are hugely appealing due to the progressive jackpot prizes.

If you want to spend your leisure time on something less risky, many other slot games start from a penny per pay-line. You can try your hand at several three-reel slots, or stick to the classic five-reel slots.

Most of the slot games are themed, and with such a wide variety on offer, you’re sure to find something that will tickle your fancy.

In addition to an impressive array of slot games, Grosvenor casino also offers traditional table games, along with several variants of each game. There are four types of roulette game to choose from, including European Roulette, Classic Roulette and an advanced version that spices up the odds. There are also four blackjack variants, each from a different game developer.

If you’re a poker player at heart, you’ll love the selection available to you. In addition to two versions of Three Card Brag, the casino offers three video poker variants.

Many players prefer live casino games as these pastimes provide a lot more feedback than AI-run games and are generally a more engaging experience. The video poker variants come from Evolution Gaming, one of the leading live casino games developers, so you know you’ll get a high-quality, smooth poker experience.

Bonus Code and New Customer Sign Up Offer & Promotions

Promotions

Most online casinos will offer new customer sign up offers, loyalty rewards, bonuses, and promotions.

After the initial one-time welcome bonus, you’ll quickly find that any other promotional offers are rare, though. Grosvenor is different—it ensures that all their customers, old and new, receive the benefits of a wide range of promotions and special offers.

The first promotion you’ll get is the £20 welcome bonus, which is instantly credited to your account when you make a first deposit of £20. You don’t need to enter in a bonus code or do anything extra, just enjoy seeing the extra cash in your account.

Grosvenor Casinos also has one of the most generous play through requirements, giving new players 30 days to play through the bonus five times.

The casino also offers several time-sensitive promotions, such as the Game of the Week bonus. If you opt in to the promotion, you have to stake £30 on the selected game to be awarded an extra £5 bonus. You then have seven days to fulfil the 20x wagering requirements. The reward changes weekly and usually features popular games.

Finally, Grosvenor Casino has a Weekly £10k giveaway promotion that starts in June and runs until the end of the month. During this promotion, players gather tickets by staking £20 on any game, which serves as your entry into a weekly draw.

The winnings in the competition include a cash prize of £1000 or bonus plus awards credited to your account. These bonus awards don’t have a wagering requirement, and you can’t withdraw them directly, but you can withdraw the winnings from these awards.

The competition draws happen weekly, and entrants can win multiple prizes from each draw.

VIP Program

The Grosvenor VIP program, or Black Card Membership, is an invite-only membership with significant awards. Black Card members gain access to an account manager, invite-only events, and exclusive online and in-casino promotions.

Customer Support

As one of the premier casino brands in the UK, Grosvenor prides itself on its excellent customer service.

The Grosvenor Casino website offers a wide variety of ways to get in touch with their customer support department, including a telephone line, post, email, or live chat. The support line is open from 8 am to midnight, seven days per week.

In addition to helpful and responsive customer support, the Grosvenor Casino website has a useful FAQ section. The section covers most of the commonly asked questions and issues raised by their customers over the years.

If you have a straightforward question about the establishment or its policies, we strongly recommend that you check out the FAQ section before giving customer support a call. You’ll be surprised how informative the page appears.

Deposits and Withdrawals

Online casinos generally have a free to play option, but most of us enjoy the thrill of playing real-money games. If you want to make the most out of the experience, we’ve found that the withdrawals and deposit process needs to be seamless.

Grosvenor Casino accepts a variety of payment methods, from traditional debit and credit cards to Neteller, Skrill and PayPal. You can also take advantage of the Paysafecard pre-paid option for extra control of your finances.

The minimum deposit amount is £5, though you’ll need to deposit £20 to take advantage of the welcome bonus. The minimum withdrawal amount is £10, while the maximum is £15,000 per day. If you need to withdraw more than that, you must contact the customer service team to process the withdrawal.

Security

Grosvenor Casino uses the latest encryption technology to protect your financial information, ensuring that your details remain private throughout any transactions.

Grosvenor Casino has both UKGC and AGCC licences, so you can rest assured that all the games are as fair as their counterparts in the building itself.

Conclusion

Grosvenor Casinos has taken the move to the online space seriously. The website and mobile apps are sleek, well-designed and easy to use. You’ll also find a vast array of high-quality curated games, including over 250 slot games and all the popular traditional table games.

A substantial array of promotions and special offers, along with new games added monthly, means that you’ll find plenty of reasons to keep playing. Whether you love your slots or want to dip your toes into the world of roulette or poker, Grosvenor Casino is a great place to start.

Related Bonus Code, New Customer Sign Up Offer & Promotions

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