Topia Solutions N.V., based in Curaçao, is the licensed operator for Crazyno Casino. Games offered include:
- Booming Games
- Play ‘N Go
The games above cover:
- 1 Security and Trustworthiness
- 2 Packages and Bonuses
- 3 Crazyno Daily Promotions
- 4 Crazyno Loyalty Program and Betting
- 5 Crazyno Suppliers
- 6 Licensing, Terms, and Restrictions
- 7 Crazyno Customer Service and Contact Info
- 8 Conclusion
- 9 Related Casinos
Security and Trustworthiness
Evidence strongly suggests that Topia Solutions N.V. Group’s operations are handled in part by the Game Tech Group N.V. This deducement comes from the fact that the games mentioned above have been provided by Gamescale, a software provider that has solely provided their games to Game Tech Group and their affiliates. Further email evidence helps to confirm this claim.
It is advised that prospective players take extreme caution (or avoid altogether) in dealing with Game Tech Group as well as their affiliated companies.
Past research reveals many player grievances. One player complained of having €30,000 in winnings seized due to an alleged breach of the terms and conditions. Further investigation into this particular case suggests fraudulent account activity on the part of the casino to recoup the player’s bonuses. The casino has denied these claims. Regardless of the details of this instance, reports such as these do not bode well for the reputation of the casino group, nor do they instill a sense of security for prospective customers.
A similar occurrence reveals that in 2014, a separate company, appearing to work in tandem with Game Tech Group, illegally hacked into sites to post gambling links. Once the affiliated party was understood be carrying out illegal hacking measure, some casinos that were profiting from the traffic closed the affiliate’s account. Other casinos who were in the know, remained linked for months later.
Two years later in 2016, Game Tech Group was discovered to be running games pirated from Net Entertainment.
The Malta Gaming Authority (MGA) licensed Game Tech Group N.V. holders. Once it became known that the Game Tech Group previously limited the max betting amount, the MGA engaged in legal counselling and found this practice wasn’t in line with E.U. consumer protection law. The MGA provided instruction for The Game Tech Group to return previously seized winnings. The Game Tech Group refrained from providing repayment, and later became “non-responsive.”
Predatory terms implemented by the Game Tech Group N.V. state that “betting systems” on flat bets by players opting for a single roulette number are prohibited. All players who do place bets in this manner are seen as violating the stated predatory terms.
Self-exclusions are offered by the group’s affiliated companies within every casino and property owned. However, registration checks appear to be absent. This means that one player participating with a different casino, without changing his or her license, may have their winnings confiscated.
Packages and Bonuses
The Nutty Welcome Package
Crazyno offers lucrative bonuses to players. The Nutty Welcome Package provides three bonuses:
- A €20 minimum deposit with the option to match your deposit bonus 100% (not exceeding €500) and fifty free spins.
- A second deposit option to match your deposit bonus 50% (not exceeding €500) and fifty free spins.
- A third deposit option to match 100% (not exceeding €500) and fifty free spins.
Energy Pack and the Power Booster
Enter bonus codes “ENERGY” or “POWER” and receive a 75% deposit bonus or the same 75% deposit bonus, including free spins. These bonuses are available daily; however, the first option can be utilised more than once. Power bonus, additionally, holds a €30 minimum deposit.
Crazyno Daily Promotions
- 100% deposit match bonus
- Free spins
- Or both!
Players are strongly advised to familiarise themselves with the terms and conditions. Consider these carefully and trust your instincts. The bonus conditions themselves are not simple.
- Minimum deposit: €20
- Play through deposit and bonus amounts thirty times
- All withdrawals must be equal to or greater than the amount deposited
- Play €1200 (in the case of a €20 deposit)
- Only slots contribute to your wagered amount.
- T&C clause states that Crazyno reserves the right to limit withdrawal amounts when equalling or exceeding ten times player deposit.
- Cashback free of wagers on your first three deposits, at select times, come with opening an account
- Cashback limit: twenty times your first deposit
- No cashback granted with pending withdrawals
- No cashback granted when the remaining balance exceeds €1
The terms and conditions of deposits and bonuses are confusing for most prospective players. These deposit bonuses are essential and should be understood before proceeding. Similar to the requirement for 100 times wagering, players can cash out their bets for no more than €70. Any balance of winnings over €70 is lost! Slots are the only gaming option that contributes towards wagering amounts. Last, claiming free spins requires a forty-five times wager.
To recap the bonus requirements and terms:
- Bonuses are 100% up to €500
- Maximum bonus: €500
- Minimum deposit: €20
- Maximum bet: €10
- Type: Cashable
- Wagering: 30x(D+B)
The Welcome bonus currently offers 100% not to exceed €500 and fifty free spins. It requires a €20 minimum deposit to activate the bonus. Wagering requirements are thirty times the sum of the deposit and bonus.
Funds are locked once the player provides a deposit and become unlocked after all bets along with bonus and deposits contribute to the wagering requirement, and when requirements are met. €10 stands as the max bet players can make when using this bonus. The player’s win (in association with the deposit bonus) is not to exceed a maximum of ten times the deposit amount. Bonuses are cashable, and along with associating winnings, expire within fifteen days of all requirements not being met. This bonus is only available to new players of Crazyno Casino.
Players bear the responsibility of confirming all terms included in promotions. The terms are reported as being as accurate as possible. Be sure to speak with a customer care member or website operator before playing.
Crazyno Loyalty Program and Betting
Crazyno Casino’s loyalty programs and betting follow a set structure. Prospective players, beyond merely observing what’s provided, should always follow up with the customer care team for maximum clarity.
- Eart – 500: Comp Points Conversion (100)
- Barks – 2,000: Comp Points Conversion (95) Exclusive Welcome Gift
- Playupiter – 5000: Comp Points Conversion (90) Personal VIP Manager Weekly Cashback Exclusive Welcome Gift
- Sloturn – 10,000: Comp Points Conversion (85) Personal VIP Manager Weekly Cashback Exclusive Welcome Gift
- Freespinus – 20,000: Comp Points Conversion (80) Personal VIP Manager Fast Withdrawals Weekly Cashback Exclusive Welcome Gift
- Bigwinus – 20,000: Comp Points Conversion (75) Personal VIP Manager Fast Withdrawals Weekly Cashback Exclusive Welcome Gift
- Crazyno – 50,000: Comp Points Conversion (70) Personal VIP Manager Fast Withdrawals Weekly Cashback Exclusive Welcome Gift
Crazyno casino games come from BetSoft, Fugaso, GameScale, Felix, Playson, Wazdan, Booongo, GameScale, Mr. Sloty, BestSlots, Gameart, SA Gaming, Evoplay, Booming, Vivo Play, and NextGen. The casino group is not known to borrow from the typical suppliers of the gaming industry.
Licensing, Terms, and Restrictions
Officially, U.K. players are not accepted for sign-ups. In addition to the United Kingdom, Crazyno prohibits players from various other countries, which include the following:
- Hong Kong
- North Korea
- Papua New Guinea
- South Africa
- South Korea
- S. Minor Outlying Islands
- S. Miscellaneous Pacific Islands
- S. Virgin Islands
- United States
Crazyno casino currently maintains a valid standing Secure Sockets Layer (SSL) certification. This is a certificate providing security for personal banking information. The SSL certificate is considered to be essential licensing.
Crazyno’s website provides that their casino is licensed by Curaçao under Master License No. 365/JAZ. These licenses come from the Minister of Justice, which works to dispel the idea that Crazyno is an illegitimate website for users that could result in potential harm towards sensitive personal information. That said, authority protection remains unclear.
The UKGC license does not appear to be held by Crazyno casino. However, they are still one of those non gamstop bookies.
Crazyno Customer Service and Contact Info
Questions and concerns from players are dealt with by designated customer care agents that operate from 6:00 am to 12:00 am GMT. All queries to be addressed outside this time window can be sent via email to email@example.com. Your email will then be queued for a response at 6:00 am the following day.
Game Tech Group and its affiliated groups and companies are to be considered with great caution, as any player who engages with their casinos faces a high degree of risk. Prospective players should expect less than fair results when dealing with Rogue practices and associated properties. Topia Solutions N.V. poses these same risks and should be considered equally risky by prospective players. Numerous grievances over the course of many years provide a less than reputable history of operations.
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